1. I just placed my order on www.Carterpromos.com, will everything just show at the office?
You will always receive a confirmation e-mail stating that we have received your order. If for any reason, we have a question, we will reach out to you! Emails will come from a www.pyrapromotions.com domain. We are PYRA Promotions, Inc., here to provide you with all your promotional and printed materials.
If you have any questions, feel free to call us at 877.797.2123 and simply ask.
2. Will my printed or promotional materials have the Carter Healthcare logo?
Each and every item on this site, will be customized for Carter Healthcare - YES! The prices that are listed include the imprint that is shown in the images.
3. It says 24-48 Hour Production, will it really be here that quickly?
The production time is an estimate. On more than a few products, PYRA Promotions will have inventory stored at our corporate headquarters and will ship your order out immediately. Many items will need to be purchased as they are ordered - the lead times are listed on each item page.
4. Shipping and Handling?
Every order will be shipped via UPS Ground, unless you need them rushed. Each item INCLUDES the freight charges in the cost per piece. There will be no additional freight or charges unless we will need to expedite the freight. Most items will ship from Florida, but our suppliers are all over the country and the FOB point may vary slightly.